Shipping policy

Free shipping

Every order ships free with standard shipping. There's no minimum order.

Where we ship

We ship within the United States only. We don't offer international or express shipping at this time.

Processing time

Orders ship within 3 business days of purchase. Business days are Monday through Friday, not including holidays.

Tracking

We'll email you a tracking number when your order ships.

Lost or "delivered" packages

We're not responsible for packages the carrier marks as delivered. If your tracking says delivered but you don't have your package, email us at support@vintagemysterybox.store and we'll help you file a claim with the carrier.

Shipping address

Please double-check your address at checkout. We aren't responsible for orders sent to an incorrect address entered by the customer. If you spot a mistake, email us as soon as possible. We can update the address if the order hasn't shipped yet.

Damaged, faulty or wrong items

See our Refund Policy for how to report an item that arrived damaged, faulty or wrong.

Questions? Email us at support@vintagemysterybox.store.