FAQ

What's in a mystery box?

Curated, size-matched vintage, hand-graded A or B. We never promise a specific item, brand, or era. The Jackpot Box always contains one grail; the Gamble Box hides a grail in 1 of 5 boxes.

How does sizing work?

Pick your size (XS–XXL) at purchase — every piece in your box is wearable at that size. We match by measured size, not the label.

Can I return a box?

Mystery box contents are final sale. If the size shipped doesn't match the size ordered, email within 14 days for a size-swap exchange (we pay shipping both ways). For an undisclosed flaw, email photos within 7 days for a replacement piece or store credit — and you keep the piece.

When will my order ship?

Orders ship within 2 business days. US only at launch. Flat-rate shipping is $9.95, free over $100. Tracking is emailed at fulfillment.

Are the items authentic?

Yes — everything is genuine secondhand vintage, sourced, hand-graded, and packed by us. We don't sell reproductions.

How do I contact you?

Email support@vintagemysterybox.store — first response within 1 business day. Put your order number in the subject line for the fastest answer.