Refund policy

All sales are final. Every Vintage Fit Box is a curated mystery box of one-of-a-kind, pre-owned vintage clothing, so we can't accept returns or exchanges. Vintage pieces may show normal signs of wear, which is part of their character.

Exception 1: damaged, faulty or wrong items (store credit)

If an item arrives damaged, faulty or wrong, email us within 7 days of delivery with photos and we'll give you store credit. Send it to support@vintagemysterybox.store with your order number and photos of the item and the packaging. "Wrong" means the wrong box or the wrong size. Store credit is the only remedy for delivered orders. We don't give cash refunds on delivered orders.

Exception 2: orders we cancel before shipping (full refund)

If we cancel your order before it ships (for example, we can't fulfill it or can't ship it within the time we promised), we refund the full amount to your original payment method.

Questions? Email us at support@vintagemysterybox.store.

Wholesale Vintage LLC